Intelligent Medical Advancements [email protected]

    Endoscopy Washer Disinfectors Technical Services

    For Endoscope Washer Disinfectors (EWDs)

    Endoscopy Washer Disinfector Service and Maintenance

    Regular maintenance increases efficiency and reduces unexpected downtime. Our certified service engineers deliver comprehensive, cost-effective service packages, saving you time and money over the entire lifetime of your EWD.

    We deliver a wide range of service and maintenance packages to meet your budget and needs, enabling you guaranteed cost savings with a reliable compliant quality outcome.

    EWD Validation

    Validation is essential to ensure your processes are always in compliance with the relevant standards. We relate the standards directly to process parameters defined during the design and type testing of your EWD. Our technical knowledge, measurement and reporting systems ensure minimal downtime during this validation.

    Our technical service staff are fully trained to perform this validation and can incorporate this into a regular maintenance programme. We understand the importance of producing validation reports in a clear format and can tailor these to the requirements of your AED and Trust.

    Microbiological Testing

    We provide full technical support to supply a complete service for analysis of water samples, according to HTM 01-06 regulations. We develop testing regimes tailored to client requirements and facilities to ensure compliance to the requirements of all UK and European standards. Our fully qualified engineers ensure all samples are collected and delivered to enable accurate, timely and reliable results from our UKAS accredited laboratory.

    Due to our extensive experience in the speciality of endoscopy decontamination, we can provide expert advice and support for any issues arising from testing as your decontamination compliance partner.

    iM Med offers a professional and quality approach to service.

    Periodic validations in accordance with UK and European standards and protocols including HTM 01-06 and BS EN 15883.
    Planned service and maintenance regimes as per manufacturer recommendations.
    Full microbiological testing and support from a UKAS accredited laboratory.
    Bespoke validation reports to meet client requirements.
    Fully qualified test persons to provide audit assurance.
    Manufacturer trained engineers
    Tailor-made service and validation contract packages providing choice for the client.
    Peace of mind, fully comprehensive packages available.
    Dedicated account manages to provide a single point of support.
    ‘Health Checks’ to help prevent future breakdowns and prolong the life of equipment.
    Customer service excellence with dedicated technical support.

    Quality & Safety

    A devotion to Quality & Patient Safety forms the core of all we do, iM Med is proud to have attained the ISO 13485: 2016 accreditation.

    The ISO 13485 standard is an effective solution to meet the comprehensive requirements for a Quality Management System. Adopting ISO 13485 provides a practical foundation for manufacturers to address the Medical Device Directives, regulations and responsibilities as well as demonstrating a commitment to the safety and quality of medical devices.

    iM Med is ISO 13485:2016 accredited for the design, development and manufacture of chemical disinfectants for use on invasive medical devices

    More about Quality & Safety

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    iM Med is Your Compliance partner

    We prioritise compliance with all our services, with a provision which enables healthcare organizations to make a sustainable cost saving.

    We deliver customer service excellence by being timely, responsive and continually listening to our customers, to ensure expectations are exceeded - our customers are the barometer of our ability to support effectively.

    With over 25 years in the specialities of decontamination and Infection control, we are expertly placed to support all of your compliance needs with advice, education, audit, compliance troubleshooting and support, in addition to our range of capital and consumable equipment.

    iM Med is excited to be uniquely able to provide a compliant, fresh & reliable offering, fuelled by a passion to continuously improve patient outcomes.

    News & Events

    iM Med & Steelco NHS Supply Chain

    iM Med is pleased to announce their award to supply the cutting-edge Steelco Endoscopy Capital Equipment range directly through the NHS Supply Chain Decontamination Framework. With a wealth of experience and expertise in the fields of Decontamination and Infection...

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    Partnership With Steelco

    Innovation and a passion for customer service excellence brought iM Med, the UK-based decontamination specialist, to a natural partnership with Steelco, for the provision of UK endoscopy decontamination solutions. The UK endoscopy decontamination market is driven by...

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    Study Day: Leading Excellence in Endoscopy Decontamination

    DATE: Wednesday 8th May 2019 VENUE: Madejski Stadium, Reading Aimed at staff with lead and management responsibility for endoscope decontamination, the day will focus on the management skills required to lead teams to deliver excellence in endoscope decontamination....

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