Intelligent Medical Advancements [email protected]

    iM Med Technical Services

    For Endoscope Washer Disinfectors (EWDs)

    Service and Maintenance

    Regular maintenance increases efficiency and reduces unexpected downtime. Our certified service engineers deliver comprehensive, cost-effective service packages, saving you time and money over the entire lifetime of your EWD.

    We deliver a wide range of service and maintenance packages to meet your budget and needs, enabling you guaranteed cost savings with the reliable compliant quality outcome.


    Validation is essential to ensure your processes are always in compliance with the relevant standards. We relate the standards directly to process parameters defined during the design and type testing of your EWD. Our technical knowledge, measurement and reporting systems ensure minimal downtime during this validation.

    Our technical service staff are fully trained to perform this validation and can incorporate this into a regular maintenance programme. We understand the importance of producing validation reports in a clear format and can tailor these to the requirements of your AED and Trust.

    Microbiological Testing

    We provide full technical support to supply a complete service for analysis of water samples, according to HTM 01-06 regulations. We develop testing regimes tailored to client requirements and facilities to ensure compliance to the requirements of all UK and European standards. Our fully qualified engineers ensure all samples are collected and delivered to enable accurate, timely and reliable results from our UKAS accredited laboratory.

    Due to our extensive experience in the speciality of endoscopy decontamination, we can provide expert advice and support for any issues arising from testing as your decontamination compliance partner.

    iM Med offers a professional and quality approach to service.

    Periodic validations in accordance with UK and European standards and protocols including HTM 01-06 and BS EN 15883.
    Planned service and maintenance regimes as per manufacturer recommendations.
    Full microbiological testing and support from a UKAS accredited laboratory.
    Bespoke validation reports to meet client requirements.
    Fully qualified test persons to provide audit assurance.
    Manufacturer trained engineers
    Tailor-made service and validation contract packages providing choice for the client.
    Peace of mind, fully comprehensive packages available.
    Dedicated account manages to provide a single point of support.
    ‘Health Checks’ to help prevent future breakdowns and prolong the life of equipment.
    Customer service excellence with dedicated technical support.

    News & Events

    U.K. manufactured Endoscopy Disinfectants

    iM Med are pleased to uniquely be able to offer customers Peracetic Acid disinfectants for Endoscopy, manufactured to the highest standards in the U.K. As the only healthcare provider offering U.K. manufactured Endoscopy disinfectants, we are able to guarantee...

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